How to delete a service request

From time to time, a service owner or administrator will wish to delete a service request that was created as a test or otherwise needs to be removed from a service.

To delete a service request:

  1. Navigate to the service where the request is located
  2. Open the settings menu and select "All requests"
  3. Use the search tool or otherwise locate the request you wish to delete. Choose "Actions" and select "Archive request"
Presto! This request will be removed from all views.

Have additional questions? Use the search bar above, or return to our help page to browse for more topics!